Distance Education

How do I log into Blackboard?

Go to https://nnmc.blackboard.com/.

Username: 9 digit Eagle ID number
Password: Use the “Reset Password” feature in Bb and reset to your 9 Digit Eagle ID number.

If you are having trouble logging in, submit a ticket

Learn More about Blackboard

Blackboard Help Center for Students
Watch additional videos on how to use Blackboard.

Need More Help? Contact Us!

Submit a DE Help Desk Ticket
or email Eagle Techs at eagle.tech@nnmc.edu

Blackboard Overview

How Do I Set Preferences in Blackboard?

Staying Organized with Course Discussions

How Do I Submit Assignments in Blackboard?

How do I use Zoom?

Download and install the Zoom launcher (PC/Mac) or the app (iOS/Android) in advance, as it can take several minutes to complete.
Review Zoom instructions Zoom's Getting Started page.
Contact eagle.tech@nnmc.edu to resolve any technical issues if your attempt to connect to a meeting fails. If you have a disability and need an accommodation such as captioning, contact the Accessibility Resource Center. Be sure to connect with them several days prior to your meeting to schedule the appropriate accommodation or service. These things take time.

Find a quiet space with strong WiFi that is free of distractions. You can test your internet connection speed by visiting Zoom's suggested third party bandwidth tester, Speedtest.
Open Zoom via the downloaded program, app, or through the Zoom module link in the left hand navigation pane in Blackboard. Test your headphones, microphone, and camera to make sure the class can hear and see you (and vice versa).
- To test your microphone, click "Test Computer Mic & Speakers" in the pop-up window that appears when first opening a test meeting or beginning your scheduled meeting.
- To test your camera, just look at the Zoom window to see that you are clearly visible, non-pixellated, and can move and speak without noticeable delays.
- You may need to give Zoom permission to access your camera and microphone beforehand. Typically, the request for permission will appear in a pop-up window the first time you open a Zoom Meeting, and will carry over to future meetings. If you declined permissions in the past, you will need to go into your PC or Mac's settings to allow Zoom to access your camera and microphone.
- You can contact eagle.tech@nnmc.edu to assist you in this process, or find information on the internet for your specific device.
Close any windows or programs open on your device that are unrelated to your meeting. This focuses your device's power to provide the best Zoom meeting experience possible, and prevents potential embarrassing moments if you happen to share your screen.
During the Zoom Meeting Click Start Video to begin broadcasting from your webcam.
Click the Chat bubble to ask questions via text, share links to websites, and keep up with the class's back-channel discussion. You can chat to everyone in the meeting, just the professor, or a specific person. Find out who else is in the meeting by clicking Participants. This is also where you can "raise your hand" to ask a question or answer a question.
Be prepared to share your screen with the class. They can see the tabs you have open.

What devices work with Zoom?

Laptop/computer (PC/Mac) -- recommended
Tablet (Apple iOS, Android)
Smartphone (Apple iOS, Android)

More Zoom Assistance

More Zoom Videos are available if you feel like you need extra support:

Tips for improving your Zoom connection

Use the best Internet connection you can.

Generally, wired connections are better than wireless (WiFi or cellular) connections.
WiFi connections are better than cellular (3G/4G/LTE) connections.
Plan ahead for Zoom meetings, and as often as possible, join Zoom meetings from a location where you can use a fast, reliable, wired Internet connection.

Mute your microphone when you're not speaking.

When your microphone is on, Zoom will devote part of your Internet connection to an audio stream for you, even if you are not speaking. Mute your microphone when you do not need it, and you will allow Zoom to use your Internet connection more effectively.

Close other, unneeded applications on your computer.

Zoom meetings can demand significant memory and processing power from your computer. Closing other applications, ones you do not need during the session, will help Zoom run better.

Stop your webcam video when you don't need it.

If your instructor or moderator is okay with you doing so, start your video only when you need to show yourself on webcam, and stop your video when it isn't needed. Disable HD webcam video. Sending high-definition (HD) webcam video requires more bandwidth than sending non-HD. Disabling HD video will free up more of your Internet connection for other parts of your Zoom meeting.

Avoid other activities that will steal bandwidth.

Don't start other bandwidth-intensive activities just before, or during, a Zoom meeting. On your Zoom device (or other computers and devices that share your Internet connection) avoid downloads, large uploads streaming video (e.g. Netflix, Hulu, YouTube), cloud backups, or other high-bandwidth activities.

Communicate with the instructor or moderator of your Zoom meeting.

If the best Internet connection you have for Zoom is a slow one, such as a weak cellular data connection, let the person or people running your session know ahead of time. The instructor or moderator can determine if it is just best to call into the meeting.

How do I log into Blackboard?

Learn More about Blackboard

Need More Help? Contact Us!

Blackboard Overview

How Do I Set Preferences in Blackboard?

Staying Organized with Course Discussions

How Do I Submit Assignments in Blackboard?

How do I use Zoom?

What devices work with Zoom?

More Zoom Assistance

Tips for improving your Zoom connection

Meet The Eagle Techs

Dolores Gurulé

Jesse Menendez

Nicodemo Majuec

Niel Kirby Salero