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Date: August 25, 2021
Application Deadline: open until filled

Position Title: Veterans Resource Center Coordinator

FLSA: Exempt

Department: Advisement Job Type: Regular/Full-Time

Pay Range: Commensurate with Education and Experience

SUMMARY: Coordinate a comprehensive and collaborative campus-wide effort to maximize the recruitment, retention, and graduation of veterans, military personnel and their families.

DUTIES & RESPONSIBILITIES:
• Manage the daily operations of the Veterans Center including the supervision of work study students assigned to the Veterans Center.
• Serve as Northern’s Certification Official, (CO), and advisor to Veteran students.
• Identify external community-based organizations serving Veterans and establish a network to recruit veterans to the college.
• Streamline communications and processes to provide a more seamless transition for veterans to the college.
• Assess unique veterans’ needs and collaborate with other college departments to implement teaching, learning and support strategies to increase veteran student success.
• Consult with Veterans regarding their academic concerns and assist them in accessing internal and external resources to address their needs; serve as a Veteran student advocate.
• Develop programs and activities for members of the College community that increase their understanding of the needs of student veterans.
• Participate in college activities aimed at improving the campus climate for veteran students.
• Collaborate with the college’s Communications and Marketing office to develop promotional material for outreach to community organizations, prospective student veterans, and the College community both on-line and in print.
• Maintain knowledge of federal and state legislation, rules, policies and procedures pertaining to veteran student benefits and provide training and resources for the College's certifying officials to ensure compliance with all federal and state rules and regulations governing veteran student benefits.
• Maintain records in conjunction with other certifying officials that comply with federal and state requirements, and prepare records for corresponding audits.
• Submits required reports to external agencies and maintain data on veteran student enrollment and success.
• Submit annual report to the Office of the Provost.
• Pursue external funding opportunities to enhance services to veteran students, in collaboration with the College Grant Office. Serves on appropriate college committees.
• Serve as a sponsor to the College’s Student Veterans of American chapter.
• Other duties as assigned.

MINIMUM JOB REQUIREMENTS:
• Bachelor’s degree in Education, Counseling, Sociology, or closely related field; Education requirements may be substituted with combination of work experience and education totaling four years of directly related to the essential duties and responsibilities of the position.

PREFERRED QUALIFICATIONS:
• Previous military service or experience is preferred.
• Two (2) years of experience and/or training that includes academic advisement, academic placement, counseling, or career development, advising veterans in an educational setting and experience using complex databases

KNOWLEDGE, SKILLS, and ABILITIES:
• Ability to provide excellent customer service
• Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
• Excellent judgment with the ability to manage highly sensitive and confidential information
• Knowledge, ex
• Strong skills in the areas of conflict resolution, problem solving techniques, interviewing and investigation
• Strong analytical skills and the ability to assess and negotiate complex, highly sensitive situations
• Exceptional judgement and critical thinking skills demonstrated by the ability to analyze information, evaluate results, and facilitate resolution of difficult challenges, including the ability to handle complex issues of extreme sensitivity
• Skill in writing concise, logical, analytical reports to convey complex issues
• Ability to maintain neutrality and work under stress
• Demonstrated commitment to diversity and success in working with diverse constituencies, both domestic and international
• Strong and effective interpersonal skills; the ability to listen well and demonstrate sensitivity to and respect for individual needs with both diverse student populations and their families
• Ability to establish and maintain professional and productive working relationships with staff at all levels at the University
• Working knowledge of nondiscrimination laws and compliance regulations including Title IX, due process protections as they apply to Student Conduct proceedings, the Clery Act, VAWA and FERPA

PHYSICAL DEMANDS:
● Minimal physical effort required; up to 25 pounds
● Little or no exposure to physical risk.

WORK ENVIRONMENT: Work is normally performed in a typical office work environment.

APPLICATION PROCEDURE: A complete application must include: 1) a letter of interest, 2) resume, 3) copies of unofficial transcripts conferring required degree, and 4) names, addresses, and phone numbers of (3) three professional references.

References will be contacted in conjunction with interviews.

Required application materials should be sent to: humanresources@nnmc.edu.

NNMC IS AN EQUAL OPPORTUNITY EMPLOYER

Northern offers over 50 bachelor's, associate and certificate programs in STEM (Science, Technology, Engineering & Math); Nursing and Health Sciences; Liberal Arts and Humanities; Arts, Film & Media; Business Administration; Teacher Education and Technical Trades.
Northern New Mexico College is the most affordable 4-year college in the Southwestern US. Choose us for our value, our quality degree and continuing education programs in diverse areas of study, and our experienced faculty. We provide students with unique opportunities for academic, personal, and professional growth, small class sizes, personalized attention, and strong hands-on experiences from day one.
The Northern Foundation remains committed to stimulate leadership, promote equity, and grow resources and philanthropy in the Española Valley and surrounding rural areas. Over the past twenty years, we have granted $1.3 million to support over 1,250 NNMC students.