Date: August 29, 2018
Application Deadline: Open until filled
Position Title: Financial Aid Officer I
Job Type: Regular/Full-Time
Salary: Commensurate with education and experience
Summary: Reports directly to the Assistant Director of Financial Aid. Advises students and parents regarding financial aid options, application processes and requirements of aid programs. Evaluates and makes award adjustments and recalculations on less complex financial aid issues. May provide support for specific individual programs such as work-study, scholarships, student loans and/or assignments in accordance with the overall objectives of the department. Serves as a Campus Security Authority as defined by the Clery Act. Ensures compliance with the Family Rights and Privacy Act and all other applicable laws and regulations.
DUTIES & RESPONSIBILITIES:
• Provides financial aid advisement to students and their families regarding available financial aid opportunities, eligibility requirements, and application processes.
• Reviews and assesses eligibility of applications for financial aid by completing file verification involving the review of financial statements, tax return information and other relevant documentation as required by Title IV regulations; packages and awards aid utilizing the Financial Aid Module of Ellucian BANNER.
• Participates in the collection, management and reporting of data in accordance with the objectives of the position; participates in the development and implementation of data management systems and procedures, as appropriate.
• Responsible for maintaining a thorough knowledge of Title IV student assistance program regulations and institutional policies regarding admissions, enrollment degree objectives, academic credit requirements, academic suspension, probation and academic progress.
• Reviews student academic progress to determine continued eligibility for state, federal and individual aid programs and communicates with students when eligibility is lost.
• Responds to inquiries and researches and resolves problems related to transactions handled by the unit and serves as a liaison with other constituents in the resolution of day-to-day administrative and operational issues.
• Conducts Financial Aid workshops and/or presentations for current and prospective students on campus and at surrounding schools and communities in Northern’s service area.
• May train and/or supervise student employees.
• Provides backup and may be provide administrative assistance to other individual aid programs such as work-study, scholarships, student loans etc.
• Perform other duties as assigned.
MINIMUM JOB REQUIREMENTS:
• Associates Degree in any field;
• Valid driver’s license
• Experience working with Ellucian Banner Financial Aid Module;
• Higher level educational degree;
• Prior experience working in student financial aid;
• Experience working in higher education setting.
KNOWLEDGE, SKILLS, and ABILITIES:
• Strong interpersonal and communication skills to work effectively with a wide range of constituencies both orally and in writing.
• Ability to develop, plan and implement short and long term goals.
• Ability to develop and implement operational policies and procedures in area of expertise.
• Ability to perform complex tasks and to prioritize multiple projects.
• Strong administrative and organizational skills.
• Ability to quickly learn federal, state and college policies impacting the administration of financial aid programs.
• Strong skill in the use of personal computers and related software applications.
• Strong data and records management skills and attention to detail for management of data input and data integrity.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Ability to effectively train or guide staff and students.
• Knowledge of customer service standards and procedures and ability to deliver excellent customer service.
• Repetitive hand motions and prolonged use of computer;
• Must occasionally lift and/or move up to 40 pounds;
• Sitting for extended periods of time.
WORK ENVIRONMENT: Work is normally performed in a typical office environment, but does require out of office travel to conduct outreach activity.
APPLICATION PROCEDURE: A complete application must include: 1) a letter of interest, 2) resume, 3) copies of unofficial transcripts conferring required and/or preferred degree, and 4) names, addresses, and phone numbers of (3) three professional references.
Candidates who are invited for interviews will be required to submit official transcripts.
References will be contacted in conjunction with interviews.
Required application materials should be sent to: firstname.lastname@example.org.
NNMC IS AN EQUAL OPPORTUNITY EMPLOYER