Date: September 20, 2022
Position Title: Electronic Resources and Technical Service Manager
Job Type: Regular Full-Time
Application Deadline: Open until filled
The Electronic Resources & Technical Services Manager oversees all aspects of the library collections and serves as the primary contact with the Business Office when processing payments. The manager will assist the Access Services/Operations Manager on special projects as assigned by the Library Director. The incumbent in this position will work under the direct supervision of the Library Director.
DUTIES AND RESPONSIBILITIES
- Oversee and maintain library collections (print and electronic), including processing, maintenance, and inventory.
- Coordinate collection development of all monographs and acquire library materials using library software and/or vendor databases.
- Assist in monitoring departmental budget(s) through knowledge of the ordering system, tracking purchase requisitions, purchase orders, shipping documents, invoices, and other financial documents approved by the Library Director.
- Process purchase requests and invoices, keep accurate records, and verify that all items on invoices have been received.
- Coordinate and process course reserve materials.
- Manage and facilitate discovery of and accessibility of materials in Special Collections and College Archives.
- Work collaboratively with the Access Services and Operations Manager to ensure interlibrary loan, shelving, course reserves and other services are provided to patrons in a timely, cordial, efficient, and organized manner.
- Suggest, coordinate, and facilitate user engagement initiatives geared towards improving user services.
- Work with the Library Director to perform troubleshooting for computer software and electronic resources.
- Lead instructional sessions for students and academic units.
- Work with the Library Director and faculty to develop online research guides that support the curriculum as well as resource instruction.
- Help patrons access information through the use of the online catalog, the library website, library databases, and other search engines.
- Staff public service desks, provide library orientations, instructional sessions, and reference services as needed.
- Address and resolve complaints from patrons and/or staff, or forward them to the director, as necessary.
- Maintain library operations in the absence of the director, which may include opening and closing the facility.
- Assist in maintaining a cooperative, friendly, and productive environment for learning, studying, and collaboration inside the library facility.
- Perform any other related duties that may be assigned by the director.
MINIMUM JOB REQUIREMENTS
- Masters in Library Science degree
- Three years of prior library technical service-related experience
- Experience working with platforms and databases; especially OCLC.
- Familiarity with an integrated library system.
- Familiarity with Electronic Resource Management.
- Experience using collaborative and office productivity tools such as Google Drive and MS Office.
- Experience working with budgets.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of library techniques, procedures, and tools used in cataloging, records management, circulation, reference, and web development.
- Ability to mentor, train, and supervise student employees.
- Exhibit strong organizational skills and ability to establish priorities.
- Ability to efficiently use a personal computer and applicable software, and a curiosity to explore other technology solutions in order to successfully perform the essential job functions of the position.
- Ability to communicate effectively with peers, supervisors, subordinates, and library patrons.
- Ability to produce desired work outcomes, including quality, quantity, and timeliness.
- Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
- Ability to gather and use evidence and data to inform decisions.
- Demonstrate flexibility, adaptability, and ability to work as part of a team.
- Ability to exercise independent judgment in order to provide input on how to apply policies and procedures to specific situations.
- Ability to maintain regular and punctual attendance within college expectations.
- Demonstrate strong customer relations and interpersonal skills.
- Standing for extended periods of time
- Lifting, pushing and pulling up to 30 lbs on a frequent basis
- Bending, reaching, reaching overhead, stooping, and kneeling
- Work is normally performed in a typical office environment
Complete application materials must include: 1) A letter of interest, 2) a resume, 3) names, addresses, and phone numbers of three references
References will be contacted in conjunction with interviews
Required application materials should be sent to: humanresources@nnmc edu
NNMC IS AN EQUAL OPPORTUNITY EMPLOYER