NNMC COVID-19 Information   [Learn More]

Date: September 20, 2022

Position Title:  Electronic Resources and Technical Service Manager

Department:  Library

Job Type:  Regular Full-Time

FLSA:  Exempt

Application Deadline: Open until filled

 

 

SUMMARY

The Electronic Resources & Technical Services Manager oversees all aspects of the library collections and serves as the primary contact with the Business Office when processing payments. The manager will assist the Access Services/Operations Manager on special projects as assigned by the Library Director. The incumbent in this position will work under the direct supervision of the Library Director.

 

DUTIES AND RESPONSIBILITIES

  • Oversee and maintain library collections (print and electronic), including processing, maintenance, and inventory.
  • Coordinate collection development of all monographs and acquire library materials using library software and/or vendor databases.
  • Assist in monitoring departmental budget(s) through knowledge of the ordering system, tracking purchase requisitions, purchase orders, shipping documents, invoices, and other financial documents approved by the Library Director.
  • Process purchase requests and invoices, keep accurate records, and verify that all items on invoices have been received.
  • Coordinate and process course reserve materials.
  • Manage and facilitate discovery of and accessibility of materials in Special Collections and College Archives.
  • Work collaboratively with the Access Services and Operations Manager to ensure interlibrary loan, shelving, course reserves and other services are provided to patrons in a timely, cordial, efficient, and organized manner.
  • Suggest, coordinate, and facilitate user engagement initiatives geared towards improving user services.
  • Work with the Library Director to perform troubleshooting for computer software and electronic resources.
  • Lead instructional sessions for students and academic units.
  • Work with the Library Director and faculty to develop online research guides that support the curriculum as well as resource instruction.
  • Help patrons access information through the use of the online catalog, the library website, library databases, and other search engines.
  • Staff public service desks, provide library orientations, instructional sessions, and reference services as needed.
  • Address and resolve complaints from patrons and/or staff, or forward them to the director, as necessary.
  • Maintain library operations in the absence of the director, which may include opening and closing the facility.
  • Assist in maintaining a cooperative, friendly, and productive environment for learning, studying, and collaboration inside the library facility.
  • Perform any other related duties that may be assigned by the director.

MINIMUM JOB REQUIREMENTS

  • Masters in Library Science degree
  • Three years of prior library technical service-related experience
  • Experience working with platforms and databases; especially OCLC.

 

PREFERRED QUALIFICATIONS

  • Familiarity with an integrated library system.
  • Familiarity with Electronic Resource Management.
  • Experience using collaborative and office productivity tools such as Google Drive and MS Office.
  • Experience working with budgets.

 

KNOWLEDGE, SKILLS, AND ABILITIES

 

  • Knowledge of library techniques, procedures, and tools used in cataloging, records management, circulation, reference, and web development.
  • Ability to mentor, train, and supervise student employees.
  • Exhibit strong organizational skills and ability to establish priorities.
  • Ability to efficiently use a personal computer and applicable software, and a curiosity to explore other technology solutions in order to successfully perform the essential job functions of the position.
  • Ability to communicate effectively with peers, supervisors, subordinates, and library patrons.
  • Ability to produce desired work outcomes, including quality, quantity, and timeliness.
  • Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
  • Ability to gather and use evidence and data to inform decisions.
  • Demonstrate flexibility, adaptability, and ability to work as part of a team.
  • Ability to exercise independent judgment in order to provide input on how to apply policies and procedures to specific situations.
  • Ability to maintain regular and punctual attendance within college expectations.
  • Demonstrate strong customer relations and interpersonal skills.

 

 

PHYSICAL DEMANDS

  • Standing for extended periods of time
  • Lifting, pushing and pulling up to 30 lbs on a frequent basis
  • Bending, reaching, reaching overhead, stooping, and kneeling

 

WORK ENVIRONMENT

  • Work is normally performed in a typical office environment

APPLICATION PROCEDURE:

Complete application materials must include:  1) A letter of interest, 2) a resume, 3) names, addresses, and phone numbers of three references

 

References will be contacted in conjunction with interviews

 

Required application materials should be sent to:  humanresources@nnmc edu

 

NNMC IS AN EQUAL OPPORTUNITY EMPLOYER

Northern offers over 50 bachelor's, associate and certificate programs in STEM (Science, Technology, Engineering & Math); Nursing and Health Sciences; Liberal Arts and Humanities; Arts, Film & Media; Business Administration; Teacher Education and Technical Trades.
Northern New Mexico College is the most affordable 4-year college in the Southwestern US. Choose us for our value, our quality degree and continuing education programs in diverse areas of study, and our experienced faculty. We provide students with unique opportunities for academic, personal, and professional growth, small class sizes, personalized attention, and strong hands-on experiences from day one.
The Northern Foundation remains committed to stimulate leadership, promote equity, and grow resources and philanthropy in the Española Valley and surrounding rural areas. Over the past twenty years, we have granted $1.3 million to support over 1,250 NNMC students.