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Date: March 31, 2022

Application Deadline: Open until filled

Position Title: Director of Student Success and Advisement

FLSA: Exempt

Job Type: Regular/Full-Time Salary: $65,000

SUMMARY: This position is responsible for the coordination and development of first-year student success and retention initiatives and requires collaboration directly with a variety of faculty and staff to design and implement activities and programs intended to promote academic success, student retention and persistence of college students. These include various college readiness, access and success initiatives such as First-Year Experience and New Student Orientation. The position also supervises the Advisement Center, the first year advising plan and the testing center.

● Responsible for supervision of the Advisement Center, Academic Advisors and the First-Year Intrusive Advising Plan. This position provides supervision and works closely with academic advisors and the testing center staff to ensure that a proactive, developmental and student-centered approach is taken with all departmental functions;
● Responsible for the day to day operations of the unit including planning and budget oversight;
● Maintain the overall effectiveness of the program through hiring, supervision and evaluation of staff;
● Serve as lead academic advisor in the Institutional Advisement Department and coordinates, prepares, and implements department-wide goals, procedures and controls;
● Assist faculty in coordinating, developing and implementing first-year student success initiatives in collaboration with staff and faculty across the institution;
● Assist in coordinating Fall and Spring New Student Orientation activities;
● Provide training, technical assistance, and engage in opportunities to collaborate with faculty advisors;
● May serve as an instructor for the First-Year Experience course (teach one section per semester with support of supervisor) and assist with the recruitment, selection, training and support for other FYEX faculty;
● Oversee and coordinate the NNMC Early Alert system and Advisement Committee;
● Provide direct supervision of the staff in Testing (HiSET, CLEP, AccuPlacer, and other); serve as a back-up proctor;
● Participate in various campus committees related to student affairs/services, student success and retention, and strategic enrollment management;
● Other duties as assigned.

MINIMUM JOB REQUIREMENTS: Master’s Degree in education, or a related academic field. Three years (3) experience in academic advising, student affairs, or other related student or academic services position in higher education.

PREFERRED QUALIFICATIONS: Five years or more experience in higher education. Instructional and/or managerial experience in higher education focusing on best practices supporting student success, retention initiatives, and the first-year experience. Experience working effectively and comfortably with diverse populations. Experience supervising personnel and managing budgets. Familiarity working with Student Information Systems and Learning Management Systems. (especially Ellucian/Banner/Blackboard).

● Must possess and maintain a valid New Mexico Driver’s License;
● Must be willing to travel;
● Successful completion of a defensive driving course is required within 60 days of employment.

● Knowledge of student success and how it relates to student retention;
● Knowledge of advising models and processes; especially first-year advising;
● Knowledge of college policies and procedures;
● Skill in the operation of computers and job related software programs;
● Skill in decision making and problem solving;
● Skill in interpersonal relations and in dealing with the public;
● Ability to communicate effectively, both orally and in writing;
● Knowledge of academic standards governing student probation, suspension, and/or expulsion;
● Ability to analyze and solve problems;
● Knowledge of student recruitment and retention issues;
● Ability to perform multiple tasks effectively;
● Ability to work under pressure to meet established deadlines;
● Ability to provide quality customer service;
● Ability to maintain confidentiality;
● Skill in providing supervision and management.
● No or very limited physical effort required;
● Must occasionally lift and/or move up to 25 pounds;
● No or very limited exposure to physical risk.

WORK ENVIRONMENT: Work is normally performed in a typical office environment. Work regularly requires more than 40 hours per week.
APPLICATION PROCEDURE: A complete application must include: 1) a letter of interest, 2) resume, 3) copies of unofficial transcripts conferring degree, and 4) names, addresses, and phone numbers of (3) three professional references.

Candidates who are invited for interviews will be required to submit official transcripts.

References will be contacted in conjunction with interviews.

Required application materials should be sent to: humanresources@nnmc.edu


Northern offers over 50 bachelor's, associate and certificate programs in STEM (Science, Technology, Engineering & Math); Nursing and Health Sciences; Liberal Arts and Humanities; Arts, Film & Media; Business Administration; Teacher Education and Technical Trades.
Northern New Mexico College is the most affordable 4-year college in the Southwestern US. Choose us for our value, our quality degree and continuing education programs in diverse areas of study, and our experienced faculty. We provide students with unique opportunities for academic, personal, and professional growth, small class sizes, personalized attention, and strong hands-on experiences from day one.
The Northern Foundation remains committed to stimulate leadership, promote equity, and grow resources and philanthropy in the Española Valley and surrounding rural areas. Over the past twenty years, we have granted $1.3 million to support over 1,250 NNMC students.