NNMC COVID-19 Information   [Learn More]

Date: June 8, 2021

Application Deadline: Open until Filled

Position Title: Coordinator for Student Support (& Social Worker)

Department: Office of Student Affairs

Job Type: Regular Full-Time

Salary: $50,000 FLSA: Exempt

The Coordinator of Student Support (& Social Worker) will serve as a non-clinical (non-confidential) case manager for students but will also provide clinical support consistent with their training and expertise. The position will work with students of concern to navigate college administrative processes, refer students to appropriate college and community resources, advocate for student needs, and provide early and crisis intervention services. The Coordinator reports to the Assistant Provost for Student Affairs. The position may supervise student staff.

● Perform needs assessments for students, allowing for the development of a plan to refer, connect, and advocate for students with appropriate college and community resources
● Perform assessments on students in or potentially in crisis related to suicidality, homicidally, violence, etc.
● Facilitate education, training, and consultation services for faculty and staff on how to manage students of concern, including how and when to make appropriate referrals
● Direct the operation of the Eagle Food Pantry, including making determinations on eligibility for use of the service
● Assist in the operation of the Eagle Emergency Fund (Student Senate) program
● Identify and maintain a list of emergency housing options in the community
● Assist in the management of the CARE (Care, Assess, Remediate and Evaluate) Team
● Serve as an advising member for the Threat Assessment Team (TAT)
● Serve as a member of the Sexual Misconduct Response Team (SRT)
● Other duties as assigned by the Assistant Provost

Bachelor's degree; at least one (1) year experience working in a higher education setting, non-profit organization, or K -12 school system as a counselor, social worker, or case manager or equivalent experience.

• Master's degree; two (2) or more years working in a higher education setting, non-profit organization, or K -12 school system as a counselor, social worker, or case manager;
• Demonstrated experience working with individuals who may be in distress and/or handling difficult interactions; demonstrated commitment to diversity and inclusivity, as well as the ability to work with a wide range of constituencies (staff, students, faculty, parents, administrators) with diplomacy and tact;
• Demonstrated commitment to working with multicultural populations, and an awareness of issues affecting women, minorities, and persons with disabilities; knowledge, experience, and training in handling issues related to gender-based violence; superior leadership and management skills, including interpersonal, organizational, and analytical skills; and excellent presentation and training skills.
• Preference will be given to applicants who possess a degree in social work.

• Ability to provide excellent customer service
• Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
• Excellent judgment with the ability to manage highly sensitive and confidential information
• Knowledge, ex
• Strong skills in the areas of conflict resolution, problem solving techniques, interviewing and investigation
• Strong analytical skills and the ability to assess and negotiate complex, highly sensitive situations
• Exceptional judgement and critical thinking skills demonstrated by the ability to analyze information, evaluate results, and facilitate resolution of difficult challenges, including the ability to handle complex issues of extreme sensitivity
• Skill in writing concise, logical, analytical reports to convey complex issues
• Ability to maintain neutrality and work under stress
• Demonstrated commitment to diversity and success in working with diverse constituencies, both domestic and international
• Strong and effective interpersonal skills; the ability to listen well and demonstrate sensitivity to and respect for individual needs with both diverse student populations and their families
• Ability to establish and maintain professional and productive working relationships with staff at all levels at the University
• Working knowledge of nondiscrimination laws and compliance regulations including Title IX, due process protections as they apply to Student Conduct proceedings, the Clery Act, VAWA and FERPA

● Minimal physical effort required; up to 25 pounds
● Little or no exposure to physical risk.

WORK ENVIRONMENT: Work is normally performed in a typical office work environment.

APPLICATION PROCEDURE: A complete application must include: 1) a letter of interest, 2) resume, 3) copies of unofficial transcripts conferring required degree, and 4) names, addresses, and phone numbers of (3) three professional references.

References will be contacted in conjunction with interviews.

Required application materials should be sent to: humanresources@nnmc.edu.


Northern offers over 50 bachelor's, associate and certificate programs in STEM (Science, Technology, Engineering & Math); Nursing and Health Sciences; Liberal Arts and Humanities; Arts, Film & Media; Business Administration; Teacher Education and Technical Trades.
Northern New Mexico College is the most affordable 4-year college in the Southwestern US. Choose us for our value, our quality degree and continuing education programs in diverse areas of study, and our experienced faculty. We provide students with unique opportunities for academic, personal, and professional growth, small class sizes, personalized attention, and strong hands-on experiences from day one.
The Northern Foundation remains committed to stimulate leadership, promote equity, and grow resources and philanthropy in the Española Valley and surrounding rural areas. Over the past twenty years, we have granted $1.3 million to support over 1,250 NNMC students.